Last updated · 2026-09-23
Privacy policy
This policy explains what personal information NOG Koffie collects, why, and what you can do about it. It is written to comply with the Protection of Personal Information Act (POPIA).
Who we are
The responsible party is NOG HUIS (PTY) LTD, registration number 2026/719597/07, 97 Boden Road, Jatniel, 1509. For any question about your information, write to [email protected] or WhatsApp us on +27 74 949 1999.
What we collect
If you order: your name, email, delivery address and phone number. This is stored on our own website, and PayFast handles the payment.
If you sign up to the newsletter: your email address, and nothing else.
If you write to us: whatever you put in that message.
We never see your card details. Payment goes directly through PayFast's payment page.
Why we have it
To pack and send your order, to talk to you about it, and to meet record-keeping obligations. Newsletter details are used only to send the newsletter.
How long we keep it
Order records are kept as long as tax and consumer law require. Newsletter subscriptions are kept until you unsubscribe.
Your rights
You can ask to see what we hold about you, have it corrected, or have it deleted where we are not legally required to keep it. Write to [email protected] or WhatsApp us on +27 74 949 1999 and we will do it.
If you believe we have mishandled your information, you can complain to the Information Regulator.